We do not provide a replacement option due to the fact that we cannot control or predict our supply of Open Box items. Open Box items can be returned for a refund within 90 days of your invoice date. Open box items are tested to function properly, but may be missing parts. Call store for specific warranty and return policy questions. They are tested to assure proper function. Open-Box products are returned by customers, served as store display models, or were opened for inspection due to package damage. For purchases made online or over the phone with multiple methods of payment, the refund will be processed in the following order:major credit card, prepaid credit card bank-issued gift cardcheck and gift card. Any product that's returned without a promotional item s that was included in the original transaction e.Īny return of product that included a promotional gift card in the original transaction e.
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Using a debit card, and if the card and PIN code are present during the refund, we'll credit the account used for payment. Returns with a Receipt If you paid: with cash, debit card, and you have your receipt, we'll refund your purchase. Specific terms and conditions are included with each card.
Prepaid cards cannot be redeemed for cash. Prepaid Cards Gift cards and phone cards are nonrefundable and nonreturnable. Ink and Toner Cartridges Unopened and unexpired ink or toner cartridges, currently carried in our U. Include your order number in your email message. To obtain a price adjustment on an online purchase, you must send us an email within the fourteen 14 day window. Items purchased with coupons or promotional discounts are not eligible for price adjustments. Price Adjustment Policies One-time price adjustment for items marked down or on sale within fourteen 14 days of the date on your purchase.
To qualify for return all products require a Return Authorization RA Number prior to being returned, must be complete.
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